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Domestic Flight

Domestic Flight Arrival GUIDE

DELIVER ADVICE, AND CLAIM YOUR FEEDBACK OF OUR SERVICE THROUGH AIRPORT CONTACT CENTER: 172

Arrival Instructions
  1. On arrival at the arrival terminal, follow the "Arrival" instructions to the baggage claim.
  2. To take luggage, check the screen information on the conveyer belt according your flight.
  3. The airline staff will conduct an inspection according to the luggage claim tag.
  4. If the luggage lost, you can contact the airline staff at the Lost and Found counter.
  5. It’s available the trolley facilities in the luggage claim area.
  6. If needed, you can use the services of a porter to help carry baggage, with a tariff of 5.000 IDR/ piece.
  7. Please remember the numbers of your porter officer and report in case things are not expected

 

Arrival Hall

  • This area reserved for passenger pick-up process after the exit of the arrival terminal.

Pick-up Zone

  • It’s provided for pick-upvehicle to raise passengers and luggage.
  • For you who want to use theTaxi facilities, please visit the official taxi counter in the Public Hall Domestic Arrivals.

 

TIPS DEPARTURE

  • Prepare your travel documents as follows: Tickets as corresponding dates and Identity card
  • All luggage must be checked through the x-ray machine
  • To facilitate the inspection process, so that all metal objects such as mobile phones, keys, and other, to be put into bags
  • All passengers must go through Walk through Metal Detector (WTMD)
  • If necessary, passengers and luggage can be checked manually by Airport Security Officer
  • Report to the Security Officer if your service: Using pacemakers or Carrying of firearms
  • Not allowed to bring along sharp and dangerous items such as knives, penknives, nail clipper, cutter, lighters, matches, gas, and so forth